We provide a carefully curated range of educational & activity toys, teething & toothcare products, baby carriers, and baby toys designed to support development, soothe infants, and encourage imaginative play.

2. Are your toys safe for babies and toddlers?

Yes, all our products meet or exceed UK and EU safety standards. We prioritize non-toxic materials, smooth finishes, and designs that are free from small parts for age-appropriate safety.

3. How do I know which toy suits my child’s age?

Each product listing clearly states an age recommendation and key developmental benefits. Browse by age group or category to find toys that engage and support your toddler’s growth stages.

4. What is your shipping policy?

We ship to the entire UK via trusted delivery services. Orders typically arrive within 3–5 working days. Free standard shipping is available for orders over £50.

5. What is your return policy?

If you're not completely satisfied, return unused items within 30 days for a full refund. Just contact us via email or phone to arrange a return, and we’ll walk you through it.

6. Do you offer warranty or guarantees?

We offer a 12-month manufacturer warranty on most products. If a toy breaks under normal use, contact our support team for assistance in repair or replacement.

7. How do I clean and care for the toys?

Cleaning instructions vary by product, but most wooden toys can be wiped with a damp cloth and baby-safe soap. Fabric baby carriers and soft toys are machine washable—see individual product care labels.

8. Can I track my order?

Absolutely! You’ll receive a tracking link via email once your order ships. You can also check your order status by logging into your Toyesta account.

9. Do you accept gift messaging or special packaging?

Yes—during checkout, you can add a gift message. We offer optional gift-wrapping for a small fee; select the gift-wrap option before final payment.

10. How can I contact customer support?

We’re here 24/7 to help! Email us at support@toyesta.com or call +44 7426 468 130 with questions about products, orders, or returns.